Shipping policy

Processing Time

• Orders are typically processed and shipped within 1-5 business days of being placed.
• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods and Costs

• We offer one(2) shipping method:
•  Standard shipping.
• Express shipping
• Shipping costs are calculated based on your location, and the weight of your order.
• You will see the exact shipping cost during checkout before completing your purchase.  

Delivery Time

• Estimated delivery times vary depending on your location. Usually it will take 3-5 business days from the day you place your order.
• Please note that these are estimates and actual delivery times may be affected by factors beyond our control, such as weather or carrier delays.

Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
• You can use this tracking number to monitor the progress of your shipment.  

International Shipping

• We currently do not offer international shipping.

Lost or Damaged Packages

• We take great care in packaging your orders to ensure they arrive safely.
• If your package is lost or damaged during transit, please contact us immediately by email only (Opulencerub@gmail.com)
• We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement shipment.  

Address Accuracy

• Please ensure that your shipping address is accurate and complete.
• We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.  

Changes to this Policy

• We reserve the right to modify or update this Shipping Policy at any time.
• Any changes will be effective immediately upon posting on our website.